Position : Director, Business Unit/Operations
Location : Shanghai, China
Company : Our Client is a leader in Electronics Manufacturing Services
Job Summary
This role assists General Manager and is fully accountable for the revenue growth, profitability and capability of a cluster of customer accounts. This is a customer-facing role with a full P&L responsibility.
The incumbent leads a team of Program Managers and draws functional group expertise resources from the function of Engineering, Production & Production Planning (SMT & SMU), Purchasing & Materials Planning and Quality Assurance and also Support functions such as Finance, HR and IT, etc. to deliver financial, customer, operational, organization/people targets set by site GM.
The Corporate Rank for this role is depending on the size of revenue, product complexity, number of customers, types of customers & technology involved and other qualitative factors.
RESPONSIBILITIES
Financial
- Responsible for achieving the targets set for revenue, gross margin and profitability
- Responsible for managing and improving Gross Margin, GM/TC ration, BOM cost and Total Cost
- Responsible for meeting the targets set for inventories; minimize Excess & Obsolescence (E&O) through inventory management as per requirement and expediting E&O settlement where required and chasing after overdue AR
- Responsible for quote proposal and work closely with customers to win new RFQs and expand new business
Leadership
- Lead and drive Program Management team and Functional Group Expertise teams to achieve overall objectives and targets set by General Manager and the Management
- Demonstrate exemplary role-modeling examples by walking-around-shop-floor on regular basis and work closely with the assigned Production team and other Functional Expertise to ensure TQRDCE KPIs are monitored and achieved
- Lead, motivate and grow the capability of employees assigned by Functional Group Expertise. The objective is to develop a powerful “A” team to serve the assigned customers with the aspiration to build a center of excellence for certain strategic and key customers and technology
- Presentation to management on sales, margin, new business and key performance indicators in the monthly business review.
Total Customer Satisfaction
- Oversee, coordinate and manage new product launch with the help of the assigned Functional Group Expertise teams
- Review and propose on cost reduction requested by customers
- Create plans to create the touchpoints to visit or interact with customers to pursue new business opportunities
- Engage in customer directly to discuss on critical material shortages, delivery, forecast and open issues to achieve on time delivery (OTD) targets regularly
EDUCATION and EXPERIENCE
- Master/Degree in Engineering or related field.
- Master Degree in MBA is an added advantage
- Minimum 10-15 years of related experience
JOB-RELATED SKILLS
- Strong problem solving and analytical skills
- Good communication skills
- Able to work in a fast-paced environment
- Be able to multitask
- Able to go hands-on where required
- Knowledge in SAP is preferred
