Location          : Singapore and Malaysia

Industry           : Electronics Manufacturing Services (Medical Device)

JOB SUMMARY

Responsible for a function to review and enhance quality assurance system and resources to ensure our products, services and solutions are in compliance with all applicable regulatory and customers’ requirements for quality, design & manufacturing process validation and reliability standards.

JOB RESPONSIBILITIES

Lead the Division quality function with overall responsibility to implement, manage and review the entire quality system (policies, processes, training and audits) to all sites (or other sites assigned from time to time) to ensure consistent quality mindset & practices are applied

• Build strong working relationship with site management teams as well as externally with customers and regulatory agencies
• Develop, establish and maintain quality assurance programs, policies, processes, procedures, controls and training to ensure that performance and quality of products conform to established standards, agency guidelines and customer requirements
• Establish continuous improvement programs, define and implement the quality policy and    guidelines, and homogenize the quality systems in order to detect, solve and prevent problems in the manufacturing processes
• Ensure compliance with Company’s Quality System and applicable regulatory requirements
• Be the overall ‘Quality Champion & Ambassador’ to promote 5S, Lean-Sigma and Kaizen culture.
• Lead a team of Engineers, Staff Engineers and Quality function leaders

Build QA capability, provide technical leadership, and introduce best practices

• Generate quality plans, control plans, procedures, work instruction for overall quality and coordinate on effective implement of such plans, procedures or instructions in compliance of regulatory requirements such as FDA, etc
• Maintain high-quality-assurance design services, engineering and manufacturing programs, standards and improvements within the organization
• Support Commercial team with customer interfaces where necessary on quality related issues, including quality escalation issues
• Interface with manufacturing, engineering, and customer representatives to develop quality systems and ensure compliance, determine responsibilities and solutions when required
• Responsible for managing customer audits and regulatory/compliance agency audits

EDUCATION and EXPERIENCE

• Degree in Electronics / Electrical / Mechanical Engineering
• At least 8-10 years of hands-on product quality working experience. Independent and good technical problem solving skill working with cross-functional team
• Expertise in leading or managing ISO14001, ISO9001 & TS13485. (the minimum)
• Expertise in leading or managing Quality Systems and GMP within a regulated environment
• Having audit experience and good understanding of FDA regulatory requirements, guidelines and recommendations
• Proven track records of driving continuous improvement or Kaizen in reducing DPPM (quality defects) and in driving major quality process changes to institute “standard work” and reduce “variations”
• Proven knowhow and experiences in shop-floor control system – Detection & Prevention capability
• Proven capability and experiences in leading and managing Quality escalation management

JOB-RELATED SKILLS & PRE-REQUISITES

Business and Operational Management

• Demonstrate perceptive and organising ability to identify weak links, balance conflicting needs, string up different functions, execute swift actions with a sense of urgency to address and meet the needs of business and build strong customer relationship on win-win partnership
• Demonstrate strong business-acumen and customer satisfaction centric mindset and ability in DECISION-MAKING that is substantiated by strong knowledge and critical thinking

People Leadership

• Strong leadership in team development and teamwork enabled by strong interpersonal, influencing and conflict resolution skills
• Proven track records in developing future leaders

The post Director of Quality (Medical Device) appeared first on SearchLab International.

Location: Singapore

Company: Our Client is a US MNC in the medical device industry

Job Summary

Ensure attainment of sales objectives by providing excellent service and advice to current customers within an assigned hospitals/clinics/surgeons, whilst also leveraging new and existing business with the aim of growing market share

Responsibilities

• Provide account management and maintain good rapport with customers to ensure attainment of sales objectives
• Plan for and execute sales response to industry, market, customer and competitive trend and actively discuss with Account Manager
• Monitor performance and against strategic plans and modify strategy and/or tactics accordingly on a monthly basis thru SER
• Proactively plan with Sales/Account Manager regarding planning & execution of plan
• Build and establish relationships with key decision markers to grow sales and market share
• Report market trends to Sales/Account Manager in support of sales strategy or tactic development on a monthly basis thru SER
• Apply market information to develop solutions within own sales area
• Study relevant clinical articles/information (Product Features & Benefits) to enhance knowledge and provide relevant advice to internal/external customers
• To assist Finance in collection
• Conduct product training/workshops and in service training
• Work with Operations/Distributors to ensure the delivery of complete instrument and implant to customer/operating theatre

Requirements

• Diploma/Degree in Business Management
• Minimum 2 years sales experience in medical or pharmaceutical sales to hospital
• Experience in nursing (operating theater)
• Good selling and interpersonal skills plus pleasant personality
• Strong focus to drive sales
• Excellent customer service, desire to acquire knowledge and drive to succeed
• Strong problem solving skill
• Proficient in managing/handling objections (sales)
• Familiar with Sales Operation Processes. ie. TPEC, Grant & Fellowship
• Inbound 30% and overseas travel when required

The post Sales Representative, Medical Devices appeared first on SearchLab International.

Location: Singapore

Company: Our Client is a prestigious US MNC in the medical device industry

Job Summary

Responsible in managing day-to-day HR operations and provide support for full spectrum of human resource functions including but not limited to business partnering, recruitment and selection, compensation and benefits, learning and organization development, employee relations and communications, HR reporting, HR administration, ad hoc projects and other duties as assigned.

Responsibilities

Manpower Planning (30%)

• Assist in yearly headcount and cost budgeting

Recruitment and Selection

• Manage recruitment process, discuss staffing needs with hiring managers, screen applications, and conduct interview with hiring managers up to middle management level
• Coordinate, negotiate and liaise with employment and advertising agents on service fee, advertisement recruitment and interview schedules
• Make salary offer recommendation and manage on-boarding process
• Conduct exit interview

Compensation and Benefit (25%)

• Administer compensation & benefits policies and schemes
• Participate in job evaluation, monitor completive trends in compensation and benefits, review and evaluate alternatives and costs
• Handle Performance Management process and Reward schemes
• Conduct and participate in surveys

Learning and Development (15%)

• Conduct orientation program to new employees
• Administer employees’ training plans and pre & post training evaluations
• Administer Personal Profile evaluation
• Manage training enrolment process

Staff Communication (10%)

• Organize Staff communication session
• Maintenance of HR intranet / Staff notice board
• Maintenance of Staff Feedback / Suggestion process
• Act as business partner and provide expertise advice to employees on HR matters
• Handling of employee’s grievances

HR Administration (20%)

• Maintenance and updating of employee’s information in HR systems
• Review and administer HR procedures & processes & reportings
• Maintenance of p-files, policies, employee’s handbook, and HR documents etc.
• Handle insurance enrolment, benefit claim submission and monthly payroll
• Drafting of announcement and letters etc.
• Liaise with payroll vendor to process payroll

Requirements

• Minimum 10 years of HR experience
• Degree/Diploma in human resources management
• Adaptability and flexibility
• A high degree for professionalism
• Well versed in employment & labour laws and regulations
• Possess strong oral and written language skills. Fluent in English
• Possess strong computer skills – SAP (HR module), Microsoft Office (Word, Excel, PowerPoint, Outlook etc)
• Possess strong communications and interpersonal skills and the ability to adapt communication style appropriately
• Possess strong “team player” and information sharing with the teams he/she works with and possess the ability to work cooperatively with other departments and staff members
• Meticulous, detailed, well-organized and able to work independently to meet datelines
• Travel required as occasion demands (i.e. Work with Asia HR team to drive key global/regional HR issues)

To apply, simply click on the mail icon below or forward your resume to enquiries@searchlab.com.sg

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