Business Unit & Operations Director (EMS Industry)


Location         : Shanghai, China

Company        : Our Client is a leader in Electronics Manufacturing Services


Job Summary           

Manage customer accounts to ensure growth and profitability with the support of Program manager and a team of Executive staff



  • Lead and supervise the various functions of BUSINESS UNIT (Program, Fulfilment, Planning and Costing) to achieve overall company objectives and department KPIs. The Operations Manager (and the OPERATIONS ORGANIZATION) will also report into this position
  • Responsible for meeting sales target and profit margin
  • Review quote proposal with management and work closely with customer to win new RFQs
  • Coordinate and manage new product launch
  • To propose and review with management on cost reduction requested by customer
  • Provide good services and quick respond to build good rapport with customer
  • Make travel plans to visit customer to pursue new business opportunities
  • Manage inventories and expedite customer on Excess & Obsolescence (E&O) settlement to meet inventory turn target
  • Monitor and expedite customer on overdue AR
  • Organize conference calls with customers to discuss on critical material shortages, delivery, forecast and open issues to achieve on time delivery (OTD) target set by customer
  • Lead and motivate supporting staff to meet Departmental KPIs and company goals.
  • Presentation to management on sales, margin, new business and key performance indicators in the monthly business review
  • Conduct annual appraisal and make recommendations based on staff performance



  • Master/Degree in Business, engineering or related field
  • Minimum 10 years of related experience
  • Strong problem solving and analytical skills
  • Good communication skills
  • Able to work in a fast paced environment
  • Be able to multitask
  • Knowledge in SAP is preferred
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